And this is how it works...
Where can bookings be managed in general?
The ⨠Bookkeeping menu generally contains all options for managing entries.
Under ⨠Check bookings you can, among other things, create entries for escalated documents.
Under ⨠Reconciliation you can, among other things, create manual entries for transactions.
Under ⨠Booking rules you can edit multiple postings in one click
In the ⨠Journal you can check and change individual postings
In the ⨠Account statements, you can also check and change individual postings
Go to the full articles describing the functions of these different menu items:
Why is it not possible to edit a booking?
The following part will only deal with editing bookings in the journal and the account statements. To learn more about the above modules (check bookings, reconciliation and booking rules), please see the full articles.
Case 1: The fiscal year has already been closed
To check this, go to the menu ⨠Bookkeeping ⨠Closing.
Select the fiscal year you want to close.
Check the status - if it is "Closed", no more changes can be made in this fiscal year.
Case 2: The booking is included in a completed VAT declaration.
To check this, go to the menu ⨠Bookeeping ⨠VAT declarations.
Check the status of the declaration from the desired period. If the status is "completed", no more changes can be made to the entries contained in this declaration.
Case 3: The document for the booking is already reconciled.
If it is an entry for a document, the reason could be that the document is already on status "reconciled". To check this, go to the menu ⨠Bookkeeping ⨠Jounal. Here you can search specifically for the ⨠status of a document. To do this, select the "reconciled" option and you will see a list of the documents that have already been reconciled. These bookings can no longer be changed. To be able to change these bookings, you must contact the support team.
❗ TIP: You can also easily find out the status of a document using the ⨠Documents module.
Case 4: The booking contains a system account
If you want to book on a system account it may be that the booking is not allowed. In this case you will receive the following error message:
If you still want to proceed with the booking, please contact our support team, who will be happy to assist you.
❗ Does your booking not correspond to any of the cases listed above? Please contact our support team, which will solve the problem for you as soon as possible.